Returns & Exchanges
At AG LEGO Certified Stores, we want you to be completely satisfied with your purchase. If you are not happy with your fashion apparel or accessories, you can return or exchange eligible items within 30 days of delivery.
Check Eligibility
Ensure your items are unworn, unwashed, and still have the original LEGO tags and packaging intact to qualify for a full refund.
Initiate Request
Log into your account portal and select the items you wish to return to generate a unique Return Authorization number.
Pack and Ship
Securely pack your items and attach the provided prepaid shipping label before dropping the package off at any authorized courier location.
Receive Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing